
Deutsche Bahn
Spatial Orientation System
Deutsche Bahn hosts more than 5,400 train stations across Germany. With the steady increase in passenger traffic and a growing demand for modern, comfortable mobility services, optimizing spatial orientation is essential. Moniteurs was commissioned by DB InfraGo to develop a concept for reception buildings. DB InfraGo, a subsidiary of Deutsche Bahn, is tasked with setting new standards for the efficient and environmentally friendly design of Germany’s rail infrastructure.
2024
Client
DB InfraGO AG
Cover Image
Deutsche Bahn AG

The new spatial orientation system strategically places various elements—such as information systems, furniture, and travel service facilities—within the space to ensure visitors enjoy an intuitive and stress-free journey while having a pleasant stay. Commercial and dining options also play a key role in the station experience. These areas should be clearly organized without interfering with the primary purpose of travel. Ideally, this creates unique and inspiring travel experiences that can be individually tailored to each visitor.


In close collaboration with the InfraGo team, international best practices were reviewed, potential areas of action for DB train stations were discussed, and a future strategy was developed. This strategy is heavily focused on the needs of the visitors. Dr. Nicola Moczek from PSY:PLAN, Institute for Architecture and Environmental Psychology, contributed architectural-psychological expertise as part of the team. Scientific input on orientation strategies in complex buildings was thus integrated into the new orientation system. As a result, the needs of travelers and consumers are at the core of the new system.

To develop principles that practically assist station management in optimally equipping the respective station foyers, five stations of varying sizes were analyzed and parts of the new concept were tested for applicability.
The resulting concept is now being implemented within the company, allowing for feedback from real-world use to be incorporated.

